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FAQ - Mobile Pay

  1. Do we have to pay Annual Fee for PayBill registration lik ATM card registration?
    • No, No, it is 100 % free.
  2. How to buy Recharge e-PIN for Namaste Pre_Paid?
    • Please follow below sequence.
      1. Create SMS
      2. Type RCG <Amount>
      3. Send the SMS to 5677
      4. Customer will receive three character code SMS
      5. Confirm the transaction by sending another SMS
      PAY <three character code> <four digit PIN >
      (for example: PAY KJL 1234 if your code is KJL and PIN is 1234)
      6. Send the SMS to 5677
      7. You will receive 13 digit e-recharge code for Nameste pre-paid.
      8. Use the recharge codes to recharge your mobile through the normal recharge procedure.
  3. How Can I Change My PayBill PIN ?
    • you can do your self from your previously registered Mobile, for this type CP <old PIN>   <NEW PIN> and send to 5677.
  4. I forgot my PayBill PIN, what should I do?
    • Call to PayBill call Center at 01-5520302 and register your problem they will send the new PIN at your service same day.
  5. While trying to Re-Charge the Mobile, my account is debit but I am unable to get the Re-charge e-PIN?
    • In this case your Account will be Credited automatically in a while but if not Credited even in long Time interval then you have to contact to PayBill Call Center at 01-5520302.

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Easy way to access your bank account
Rastriya Banijya Bank has introduced e-banking system that makes the customers access to the account easy.
Mobile Banking
RBB provides secure complete Mobile Banking service which can provides Inquiries, Financial transactions
as well as utility payments through sms text as well mobile application
C - ASBA Service
RBBL has started C - ASBA service that lets you to apply on IPO/FPO staying home.
The service is absolutely free and available through all the branches of RBBL.
ATM/Card Services
RBB provides ATM Service
through its own dozens of outlets.
ABBS Service
RBB provides Any Branch Banking Service(ABBS)
through it's all branches accross the country.