REQUEST FOR EXPRESSION OF INTEREST

Rastriya Banijya Bank Limited, Central Office, General Service Department

Date: 2079/09/03 (Dec 18, 2022)

Name of Project: Research on ‘Enhancing Quality of Customer Services: Review of Current 
Status and Exploring Way Forward’

1.  Rastriya Banijya Bank Ltd. (RBBL) has allocated fund toward the cost of Research on ‘Enhancing Quality of Customer Services: Review of Current Status and Exploring Way Forward’ and intends to eligible payments under the Contract for which this Expression of Interest is invited for National consulting service.

2.  The RBBL now invites Expression of Interest (EOI) from eligible consulting firms (“consultant”) to provide the following consulting services: Research on ‘Enhancing Quality of Customer Services: Review of Current Status and Exploring Way Forward’. 

3.  Interested firm should submit an Expression of Interest (EOI) in their own format that shall include:

• A covering letter (with expression of interest and declaration to submit detailed proposal)
• The profile and applicable organizational certificates.
• An area coverage with details breakdown and the concept note on how for this proposal.
• The details of similar experience with evidence
• A proposed team composition, designation and CVs of key team members.
• The document to verify RBBL minimum qualification and experience requirement (Important note: Noncompliance with minimum qualification requirement will be considered as ineligible for shortlisting)     

The details of the notice can download from the following link Download »