If your phone doesn't support any of the apps available, you can still use RBB Mobile Banking services by sending an SMS to 2022. The message should be a combination of your PIN and keywords in a specific syntax. The syntax and examples for different services are as follows:
Account Information
    Balance Enquiry for Primary Account
Balance Enquiry for Specified Account
Mini Statement for Primary Account
Mini Statement for Specified Account
Available Transaction Limit Enquiry
Beneficiary Bank Account Information
Requests
   Cheque Book Request for Primary Account
Cheque Book Request for Specified Account
Statement Request for Primary Account
Statement Request for Specified Account
Banking Hours
Foreign Exchange Rate
Purchase Recharge Cards
   Nepal Telecom GSM
Nepal Telecom CDMA
Dish Home
Broadlink Wi-Fi Internet
Broadlink Tel Service
To purchase Recharge Cards from Specified Account
Top ups
   General Syntax from Primary Account
General Syntax from Specified Account
List of keywords, amounts and service attributes for top ups.
 
| Description | Service Keyword | Amount | Service Attribute | 
|---|---|---|---|
| Landline and mobile common Top up | MTOP | 10 to 5000 * | Land line, Post Paid or Prepaid mobile NT/Ncell | 
| NT Prepaid Top up | NTNAM | 10, 20, 30, 50, 100, 200, 300, 500, 1000 | NT Prepaid Number (9841XXXXXX) | 
| NT Postpaid Top up | NTPOS | 100, 200, 300, 500, 1000 | NT Postpaid Number (98510XXXXX) | 
| NT PSTN/Landline Top up | NTPST | 100, 200, 300, 500, 1000 | NT Landline Number(1443XXXX) | 
| NT ADSL Volume Based Top up | NTADV | 500, 1000, 1500, 2000, 2500, 3000, 4000, 5000 | NT Landline Number(1443XXXX) | 
| NT ADSL Unlimited Top up | NTADS | 500, 1000, 1500, 2000, 2500, 3000, 4000, 5000 | 500, 1000, 1500, 2000, 2500, 3000, 4000, 5000 | 
| NCell Prepaid mobile Top up | NCTOP | 10 to 5000 | NCell Prepaid Number (9803XXXXXX) | 
| NCell Postpaid mobile payment | NCPP | 10 to 5000 | NCell postpaid Number (9801XXXXXX) | 
e-Sewa Topup
   Topup e-Sewa from Primary Account
Others
   Help
Pin Change
                                                                            Mailing Address
                                                                
Rastriya Banijya Bank Limited
Central Office Singhadurbar Plaza, Kathmandu
Phone:+977-1-572-1220,
Fax:+977-1-425-2931
Email: rbb.info@rbb.com.np
Post-Box No.:8368,
SWIFT Code: RBBANPKA
Email: swift@rbb.com.np
                                                                    Call Centre
                                                            
Phone No: +977-1-5970018
Toll Free No: 16600132022
 
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